N Star Holdings, Remote - Independent Technical Consultant
AUGUST 2024 - JANUARY 2026
- Served as the sole engineer and technical lead, a one-person team with full ownership of the technology, for a debt-collection business managing a $480K charged-off loan portfolio of roughly 370 debtors, working directly with a non-technical business owner through a legally complex Texas-to-California ownership transfer.
- Cleaned, consolidated, and standardized debtor records from 19 separate sources into a single, analysis-ready dataset, including a normalized data dictionary and code key.
- Designed and built prototype versions of a debtor self-service web portal using several full-stack approaches, including Firebase (Firestore and Cloud Functions), Supabase with a Postgres database on Vercel, and a Python Flask API, and used AI-assisted development tools to iterate quickly on design and usability.
- Built the core functionality: secure debtor onboarding and login with Firebase Authentication, SMS two-factor authentication and one-time passwords (OTP), server-side identity verification, account dashboards, and a PayPal checkout flow for online payments.
- Managed legally compliant debtor outreach across multiple channels, including required mailed legal notices, phone calls, and a prototype automated voice (IVR) system, to reach a difficult and often uncooperative population.